Refund & Cancellation Policy

When you buy the ₹11 credit pack, 5 reply credits are added to your account automatically and instantly via a payment webhook, and are available to use in the app right away. Because credits are digital and delivered immediately, they are generally non-refundable once delivered and used.

We will review and, where appropriate, refund a purchase if:

• You were charged more than once for the same purchase (a duplicate charge);
• You were charged in error or accidentally;
• You paid but the credits were not delivered to your account (non-delivery).

To request a refund in these cases, email pulse.anony@gmail.com within 7 days of purchase with your account email and the payment details. Refunds are typically for unused credits or for charges where credits were not delivered; credits that have already been used are not refundable.

The "Unlimited" subscription is not on sale yet. If and when it launches, you will be able to cancel it at any time from your account. On cancellation, your access continues until the end of the current billing period, and we do not provide partial-period refunds except where required by law.

Approved refunds are processed through our payment provider, Dodo Payments, back to your original payment method. The time it takes to appear on your statement depends on your bank or card provider.

For any billing, refund or cancellation question, email pulse.anony@gmail.com.